FREQUENTLY ASKED QUESTIONS
Please read our FAQs before sending us a message
What destinations does All Water Bottles deliver to?
Whilst our head office is based in Australia, we primarily offer delivery to United States, United Kingdom, Australasia and Canada. In addition, we also offer delivery to other destinations in most of Europe, South America and Asia. If you have any information regarding delivery to your destination, please contact us via email at firstname.lastname@example.org
Is it safe to buy online?
All Water Bottles is a trustworthy online e-commerce retailer. We are contactable through our Contact Us page. We have a strict time frame in which we reply to our customers, so all your answers will be solved quickly and professionally by one of our friendly staff should you have any questions or queries. We also have strict policies and processes in place to ensure the security of your private details and throughout the payment process.
What is your return/exchange policy?
Do you want to return an item? Products must be unused, in their original condition and able to provide a proof of purchase within 30 days. Returns must be sent back to All Water Bottles at the expense of the customer. You can read our Returns Policy for additional information or contact us at email@example.com and one of our friendly staff can assist you with any information you require.